terms and conditions

Returns Policy

Most items you buy at mookau can be returned for an exchange or refund within 30 days, providing the item is in as new, unused condition, and you have a proof of purchase. The only exceptions to this are sale items, which cannot be returned, and items that cannot be returned for hygiene reasons, such as earrings. If you are buying items as a gift, we can also issue a Gift Receipt.


Competitions and Promotions

From time to time we run competitions and promotions. The terms and conditions for these are below:


Social Media monthly £5 voucher offer